Legal
Effective date: December 12, 2025
Terms of Service
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
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Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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Country refers to: Florida, United States
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Toro Translate LLC, 382 NE 191ST ST #551579, MIAMI, FL 33179.
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Service refers to the Website.
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Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
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Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
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Website refers to Toro Translate, accessible from http://toroinsights.ai
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to other websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
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By mail: 382 NE 191ST ST #551579 MIAMI, FL 33179
Privacy Policy
About Toro
Toro provides AI-powered recruitment analytics to healthcare staffing agencies. For website visitors, Toro is the data controller. For data processed through our platform on behalf of staffing agency customers, Toro is a data processor.
Toro Translate LLC
382 NE 191ST ST #551579, Miami, FL 33179
Contact: [email protected]
Data Protection Officer: Tim Arnold
Data We Collect
Website visitors (toroinsights.ai):
We use Cloudflare for CDN, security, and analytics. Cloudflare Web Analytics does not use cookies or fingerprinting. However, Cloudflare processes limited technical data (such as IP addresses and user agents) for security, fraud prevention, and performance optimization.
Cloudflare privacy policy: https://www.cloudflare.com/privacypolicy/
Platform users (staffing agency employees):
- Name, email, profile image (via SSO authentication)
- Usage and interaction data within the platform
Candidate data (processed on behalf of staffing agency clients):
- Names, contact information, professional details, communication content
- Staffing agencies are controllers of this data; Toro acts as a processor
How We Use Data
Platform users:
- Provide and improve our services
- Authentication and access control
- Product analytics to improve user experience
Legal Basis (GDPR)
- Platform services: Contract (service agreement with your employer)
- Platform analytics: Legitimate interests (improving our services)
- Candidate data processing: Processing is performed on the instructions of the staffing agency (controller) under our Data Processing Agreement. Staffing agencies are responsible for determining and documenting their own legal basis for processing candidate data (commonly contract, legal obligation, legitimate interests, or consent depending on context).
Data Sharing
We share platform data with sub-processors listed below. We do not sell personal data.
International Transfers
Data may be transferred to the United States and other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers, such as:
- Standard Contractual Clauses (SCCs) with relevant service providers
- EU-U.S. Data Privacy Framework participation (where applicable and relied upon)
See the Sub-Processors section below for vendor-specific transfer mechanisms.
Data Retention
Platform data is retained for the duration of the customer relationship plus a 60-day grace period, after which it is permanently deleted.
For website visitors, Cloudflare may retain security and access logs for limited periods as configured for our account and as necessary for security and operational purposes.
Your Rights
If you are in the EEA, you have the right to:
- Access, correct, delete, restrict, port, or object to processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local supervisory authority
To exercise these rights, contact [email protected]. For candidate data, requests should be directed to the staffing agency, who will coordinate with Toro as needed.
Automated Decision-Making
Toro uses AI to extract insights from communications and generate analytics. These insights are provided to recruiters and managers as informational tools only. No automated decisions are made that produce legal or similarly significant effects on individuals. All candidate relationship decisions are made by humans.
Requirement to Provide Data
For platform users: Providing your data is necessary to access the platform under your employer's agreement with Toro.
For candidates: Your data is provided to Toro by your staffing agency. Contact them regarding their data collection practices.
Changes
We may update this policy. Changes will be posted on this page with an updated date.
Sub-Processors
Website (toroinsights.ai)
| Sub-Processor | Purpose | Location | Transfer Mechanism |
|---|---|---|---|
| Cloudflare | Hosting, CDN, security, analytics | United States | EU-US Data Privacy Framework, SCCs |
Platform
| Sub-Processor | Purpose | Location | Transfer Mechanism |
|---|---|---|---|
| Vercel | Platform hosting | United States | SCCs |
| MongoDB Atlas | Database hosting | United States | SCCs |
| Google Cloud Platform | Infrastructure, compute, logging | United States | EU-US Data Privacy Framework, SCCs |
| OpenAI | AI processing for candidate insights | United States | SCCs |
| PostHog | Product analytics | United States | SCCs |
| Postmark | Transactional email | United States | SCCs |
Customer-Controlled Identity Providers
Customers may choose to use Google Workspace or Microsoft Entra ID as their identity provider. In these cases, the identity provider is provided and controlled by the customer; Toro integrates via SSO (e.g., SAML/OIDC) and does not receive or store customer passwords.
We may update this list as our service providers change. Material changes will be communicated to customers per our Data Processing Agreement.
Last updated: December 12, 2025
Data Processing Agreement
For staffing agency customers who require a Data Processing Agreement, please contact [email protected]. Our DPA covers:
- Toro's obligations as a data processor
- Sub-processor management and notification
- International transfer mechanisms (Standard Contractual Clauses)
- Data subject rights handling
- Security measures
- Breach notification to controller without undue delay
- Data deletion upon termination (within 60 days)
The DPA includes the required GDPR Article 28 terms, including:
- Subject matter and duration of processing
- Nature and purpose of processing
- Types of personal data and categories of data subjects
- Confidentiality obligations for authorized personnel
- Technical and organizational measures (TOMs)
- Sub-processor authorization model and flow-down obligations
- Assistance with data subject requests and regulatory inquiries
- Assistance with security and breach response
- Audit/inspection rights and information obligations
- Return/deletion of personal data at end of services
- International transfer safeguards, where applicable